Shipping

In United States

  • Standard Shipping Orders usually arrive within 7-10 business days

International Purchases

  • The cost of International Shipping will be quoted apart from the purchase price of the products and must be paid by the customer completely before shipment.

Payments

Returning policies

  • Return period: The period during which customers can request a return after receiving the product: 30 days from the date of purchase.
  • Eligibility Conditions: The requirements that must be met to be eligible for a return. The product must be in its original condition, unused and with all original labels and packaging.
  • When making the return, you must indicate the reasons why you are returning the product and it must be returned to the company by mail. Once the returned merchandise has arrived and its status has been reviewed, the refund will be made if applicable. The products must come in the same state that they were received, including all the ethics that come from the factory.
  • Shipping costs: return shipping costs are to be borne by the buyer (customer)
  • In the case of a product return, an additional charge equivalent to the originally charged credit card commission will be applied. This surcharge aims to cover administrative and processing expenses associated with refund transactions. We appreciate our customers’ understanding of this policy as it allows us to maintain competitive prices and ensure the quality of our service. We strive to provide a satisfactory shopping experience and resolve any issues that may arise. If you have any questions or need further information regarding our return policy, please don’t hesitate to contact us.
  • Processing Time: The estimated time period in which the company will process the return and issue the corresponding refund or credit. Once the returned product has arrived, it will be reviewed, if it is in perfect condition, the company has 3 days to make the refund
  • Customer service contact: Any questions you have regarding the return can contact us via email. sales@aeryuniforms.com